Coins
Want to withdraw or deposit euro coins? You can do this at many of our Geldmaat stores and DIY stores of Gamma and Karwei.
Whether you can use our coin machines varies from bank to bank, so check your bank's terms and conditions first. There you will also see what the fees are for withdrawing and depositing coins. You can deposit as many coins as you like, but keep in mind that a coin machine can process about 900 coins at a time.
Withdraw coins
If you withdraw coins from one of our coin machines, you will receive your money in coin rolls. You always need your bank debit card to withdraw coins. The amount is directly debited from your account. If you withdraw more than 10 rolls, you must first empty the issue drawer before new rolls are issued. Always check if you have removed all rolls.
A coin machine contains rolls with coins of 5 cents, 10 cents, 20 cents, 50 cents, 1 euro and 2 euro. Each coin value has a fixed amount of coins per roll:
- 50 x 5 cent (2,50 euro)
- 40 x 10 cent (4 euro)
- 40 x 20 cent (8 euro)
- 40 x 50 cent (20 euro)
- 25 x 1 euro (25 euro)
- 25 x 2 euro (50 euro)
Frequently asked questions about coins
If your deposit gets stuck, please contact us at: 088-1104100. You can reach us: Mon - Fri 08:00-18:00. Sat 09:00-18:00.
You can deposit coins to an account for which you have the debit card and PIN. You can only deposit coins with a debit card from ABN AMRO, ING and Rabobank.
Sometimes, delays occur when issuing coin rolls, especially when it concerns rolls of different currencies. Therefore, always wait until the transaction has been completed. A malfunction can also occur, which means that not all coin rolls are issued. Here too, the following applies: wait for the transaction and submit a request for a refund by telephone within 13 months if the issue does not correspond to the withdrawal. This can be done via 088-1104100.
Geldmaat has adjusted the process in the machine and had customers' transactions corrected by their bank. Customers will see this correction on their bank statement.